3ebd Privacy Policy – Our Commitment to Protecting Your Data

3ebd is a trusted online gaming platform in Bangladesh that treats the protection of every member's personal data as its highest priority. This Privacy Policy ("Policy") applies to all members who use the 3ebd platform — including the website, mobile app, and all related services.

3ebd's Privacy Policy is aligned with international data protection standards. We are fully transparent about what data we collect, why we collect it, and how we keep it safe. By using the 3ebd platform, you are deemed to have accepted this Privacy Policy.

This policy is more than a formal document — it is the foundation of the trust we share with you. At 3ebd, every transaction, every piece of gameplay data, and all information relating to your personal identity is handled with the utmost care.

3ebd collects different types of data at different stages. The types of information collected and the reasons for collection are detailed below:

In addition to the above, we automatically collect certain technical data — such as log files, session data, and performance metrics. This information is used solely to improve platform performance.

3ebd uses collected data only for specific, legitimate purposes. We never use your information for excessive or unrelated reasons. The uses of data collected on 3ebd are outlined below:

• Your identity information is used to create, verify, and manage your account.
• Your financial information is used to process deposits and withdrawals via Mobile Banking and Nagad.
• Device and IP information is analyzed to detect security threats and prevent fraud.
• Your contact details are used to keep you informed about 3ebd promotions, bonus offers, and updates.
• Gaming data is analyzed to promote responsible gaming and detect unusual betting patterns.
• Certain data must be retained to meet legal obligations and to report to licensing authorities.
• Usage patterns are analyzed to improve the platform experience and plan new features.

3ebd does not sell your personal data to third parties. However, limited data sharing may occur in certain specific circumstances:

• Payment Providers: Only the data necessary to complete transactions is shared with payment partners such as Mobile Banking and Nagad.
• Security Partners: Minimal data may be shared with specialist third parties for cybersecurity and fraud prevention purposes.
• Law Enforcement Agencies: Providing data in response to a court order or government directive is a legal obligation.
• Licensing Authority: Sharing specific data with regulatory bodies is mandatory under the terms of our international gaming license.
• IT Service Providers: Data is shared on a contractual basis with trusted technology partners for cloud hosting and database management.

All third parties with whom data is shared operate under strict confidentiality agreements and are not permitted to use the data beyond 3ebd's instructions.

3ebd's website and app use cookies and similar technologies to deliver a better experience. Cookies are small text files stored on your device that retain information about your session.

• Essential Cookies: These cookies are essential for maintaining your login session and keeping your account secure. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: These cookies remember your language preference, theme settings, and similar choices.
• Analytical Cookies: Anonymized data is collected to understand which sections of the platform are used most.
• Security Cookies: These cookies are used to detect suspicious activity and bot attacks.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on 3ebd.

3ebd believes every member should have full control over their own data. You have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: You may request permanent deletion of any data that is not subject to legal retention requirements.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a standard format (CSV/PDF).
• Unsubscribe from Marketing: You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, please contact our support team. We aim to respond to all requests within 30 business days of receipt.

3ebd uses industry-leading, multi-layered security measures to protect your privacy. Our protection framework operates across several levels:

• All data transfers are secured with 256-bit AES encryption.
• Passwords are never stored in plain text — they are kept in hashed form only.
• Regular third-party penetration testing and security audits are conducted.
• 24/7 physical and digital surveillance is active at our data centers.
• Employee access to data is restricted on a need-to-know basis.
• An automated alert system is in place to flag suspicious logins or unusual account activity.

In the event of a data breach, 3ebd will notify the relevant authorities within 72 hours in accordance with international regulations, and inform affected members as soon as possible.

3ebd strictly prohibits access to its services by anyone under the age of 18. We do not knowingly collect information from minors. Age verification is mandatory during registration, and date of birth is confirmed through the KYC process.

If a minor is found to have registered an account by mistake, the account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using 3ebd, please contact our support team without delay.

3ebd reserves the right to update this Privacy Policy at any time. If significant changes are made, members will be notified in advance by email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The "Last Updated" date at the top of this page always reflects the most recent version. We recommend revisiting this page periodically to stay informed of any changes.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. 3ebd's support team is available 24/7, seven days a week.

• Email: [email protected]
• Response Time: Usually within 24 hours
• Data Deletion Request: Processed within 30 business days
• Data Correction Request: Completed within 7 business days